5777 Privacy Policy – Your Personal Data Protection

To provide a complete, secure, and legally compliant service, 5777 collects several categories of personal information from members and platform users. This information is collected directly from you during registration and platform use, as well as automatically through industry-standard tracking technologies.

Information you provide directly:

Information collected automatically:

• IP address and geographic location information derived from it.
• Device type, operating system, web browser version, and screen resolution.
• Login records, access dates and times, and session duration.
• Gaming activity history, bets placed, and transaction records.
• Platform interaction data including pages visited and buttons clicked.
• Cookie data and device identifiers for security and user experience purposes.

5777 uses the personal data collected for various legitimate and necessary purposes for operating the platform. Every use of data has a solid legal basis, whether grounded in contractual necessity, legal obligation, or our legitimate interests as a platform operator.

• Account management: Creating, verifying, and maintaining your member account, including the mandatory KYC and age verification processes.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and efficiently using FPX, Touch 'n Go, DuitNow QR, and Boost.
• Platform security: Detecting and preventing fraud, money laundering, unauthorised access, and other unlawful activities.
• Legal compliance: Meeting the reporting and record-keeping obligations required under applicable Malaysian law.
• Customer support: Providing technical support, resolving complaints, and communicating with you regarding your account.
• Service improvement: Analysing usage patterns in aggregate to improve the user experience and develop more useful new features.
• Marketing communications: Sending you promotional information, bonuses, and exclusive offers — only if you have given explicit consent to receive them.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate support in accordance with our responsible gaming policy.

5777 will not use your personal data for any purpose not stated in this Privacy Policy without first obtaining your additional consent. If you wish to withdraw consent for any specific use of your data, you may do so at any time by contacting our support team.

5777 takes the protection of your personal data very seriously. We do not sell or rent your data to any third party for marketing purposes. However, in the course of operating the platform, we share certain information with the following parties under strict and controlled circumstances:

• Payment service providers: Required transaction information is shared with licensed payment processors to securely complete your deposits and withdrawals.
• Game providers: Required game session data is shared with our gaming platform providers to ensure a smooth and fair gaming experience.
• Identity verification services: KYC data is shared with licensed identity verification service providers to meet legal compliance requirements.
• Legal authority: We will disclose the necessary information to the police, courts, or regulatory bodies when required by law or a valid court order.
• Analytics services: Anonymised usage data is shared with analytics platforms to help us understand and improve platform performance.

Should 5777 undergoes a merger, acquisition, or asset sale, member personal data may be transferred as part of that transaction. You will be notified in advance through a clear notice on the platform and via email if any significant changes to the ownership or use of your data occur as a result of such an event.

5777 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, leaks, or misuse. The technical and organizational security measures we practice are as follows:

• 256-bit SSL/TLS encryption for all communications between your device and our servers.
• Passwords are stored using a one-way hashing algorithm that cannot be decrypted.
• Strict role-based access control (RBAC) — only staff who require access to specific data are permitted to do so.
• Continuous 24/7 security monitoring with an active intrusion detection system (IDS).
• Regular security audits conducted by independent, licensed third parties.
• Regular and secure data backups to ensure service continuity.
• Two-factor authentication (2FA) is available for all member accounts as an additional layer of protection.

Data retention period: 5777 retains your personal data for as long as your account is active and for any additional period required by Malaysian law following account closure — typically between 5 to 7 years for financial records. Data that is no longer required will be securely deleted using industry-approved methods.

Platform 5777 uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and understand how members interact with our platform. The following are the categories of cookies we use:

• Essential cookies (required): Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Collecting information on how pages are used to help us identify technical issues and improve platform speed and usability.
• Functional cookies: Remembering your preferences such as preferred language, display theme, and other personal settings to deliver a more personalised experience.
• Analytics cookies: Helping us understand platform traffic and usage patterns in aggregate and anonymised form for planning and development purposes.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience on the platform. 5777. For logged-in members, your cookie settings can also be managed through the account settings section on the platform.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 5777:

To exercise any of the above rights, please contact the support team 5777 via live chat or email available on the platform. We will process your request within 21 working days in accordance with PDPA requirements. In certain complex cases, this period may be extended to 45 days with appropriate notice to you.

Platform 5777 is an exclusive service for adults aged 18 years and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

Our rigorous age verification system through the KYC process is specifically designed to prevent minors from registering and using the platform. Every registration requires identity verification, which includes date of birth confirmation via official documents.

If we discover that a child's personal data has been collected without our knowledge — possibly due to identity fraud — we will take immediate action to delete the data and close the account in question. If you are a parent or guardian and have reason to believe your child has registered on our platform, please contact us immediately so we can take the appropriate action.

In the course of operating the platform, 5777 may need to transfer your personal data to servers or entities located outside Malaysia. Such transfers are carried out only when necessary and with adequate safeguards to ensure your data remains secure.

• All international data transfers are subject to a data protection impact assessment (DPIA) beforehand.
• We only transfer data to jurisdictions with a level of data protection equal to or higher than Malaysia's.
• Standard contractual clauses are used for all transfers involving countries without equivalent data protection standards.
• You will be notified of any significant changes to the destination of your data transfers.

Platform 5777 may contain links or integrations with third-party services such as game providers, payment processors, and customer support platforms. It is important to understand that this Privacy Policy applies only to the platform 5777 only.

When you access third-party services or websites through our platform, the respective third party's privacy policy will apply. 5777 is not responsible for the privacy practices or content of third-party websites or services. We encourage you to read the privacy policy of every third-party service you use.

5777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in the way we handle personal data. All changes take effect as soon as the updated version is published on this platform.

• The "Updated" date at the top of this page will always reflect the date of the most recent revision.
• For significant changes that affect how we use your personal data, we will notify you via in-platform notification or email at least 14 days before the changes take effect.
• Continued use of the platform 5777 after the changes take effect will be considered your acceptance of the amended Privacy Policy.
• If you do not agree with the changes made, you have the right to close your account and request deletion of your data in accordance with the procedures set out in Section 6.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 5777 handles your personal data, our team is here to assist you. We are committed to responding to every privacy inquiry within a reasonable timeframe and with full transparency.

• Live Chat: The fastest way to get help — available 24 hours a day, 7 days a week, directly within the platform.
• Support email: [email protected] — for written inquiries requiring a detailed response.
• Response time: We aim to respond to all privacy-related queries within 48 hours works.
• Formal complaints: If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection.